Case Construction Privacy Policy
Effective Date: 1/1/2023
Case Construction respects your privacy. This Privacy Policy explains how we collect, use, protect, and share personal information when you visit www.caseconstruction.net, submit a form, request an estimate, or communicate with us.
Information We Collect
Information you provide: We collect information you voluntarily submit, including your name, email address, phone number, property or project address, project details, and any photos, documents, or messages you provide.
Communication records: We may retain correspondence, service requests, and records of your communication preferences, including text messaging consent and opt-out requests.
Website information: Our website and hosting providers collect technical information such as IP address, browser and device type, pages visited, and access times for website operation, security, and performance.
Please do not submit Social Security numbers, payment card details, or other sensitive personal information through our general contact forms.
How We Use Your Information
We use personal information to:
Respond to inquiries and estimate requests.
Prepare proposals and discuss project requirements.
Schedule appointments and coordinate work.
Provide services, project updates, and customer support.
Manage billing and maintain business records.
Operate, secure, and improve our website.
Meet legal obligations and resolve disputes.
Send text messages when you have opted in.
Contact Form Submissions
Information submitted through our contact forms is used to respond to your inquiry and provide requested services. We may contact you by phone or email regarding your request.
Text Messaging Privacy
If you opt in, Case Construction may send text messages about inquiries, estimates, appointments, scheduling, project updates, billing, and customer support. Mobile information and SMS opt-in data are not shared with third parties for marketing.
Consent is optional and is not a condition of purchasing products or services. Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe or HELP for assistance. You may also contact us using the information below. After opting out, you may receive one final confirmation message.
We do not sell, rent, or share mobile numbers or text messaging opt-in data and consent with third parties or affiliates for their own marketing or promotional purposes.
We may provide information to messaging service providers solely as necessary to operate our messaging program, subject to appropriate confidentiality and use restrictions, or disclose information as required by law.
This customer messaging consent does not authorize promotional texts. Promotional messaging requires separate consent.
How We Share Information
We do not sell or rent personal information.
We may share information with:
Service providers: Companies that support website hosting, customer management, communications, and business administration.
Project partners: Subcontractors, suppliers, or other parties when reasonably necessary to estimate, coordinate, or complete requested work.
Legal authorities or advisers: When required by law or reasonably necessary to protect rights, address fraud, or resolve disputes.
We limit sharing to information reasonably necessary for the stated purpose. Project partners do not receive text messaging consent for their own use.
You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality.
Information Security and Retention
We use reasonable administrative and technical safeguards to protect personal information. No internet transmission or electronic storage system is completely secure.
We retain information as reasonably necessary to respond to inquiries, provide services, maintain business records, satisfy legal obligations, and resolve disputes. Retention periods vary by record type and purpose.
Your Choices and Requests
You may choose not to provide personal information, although this may limit our ability to respond or prepare an estimate.
You may contact us to request access to, correction of, or deletion of your information. We will handle requests in accordance with applicable law and may need to verify your identity. Certain records may be retained for legal or recordkeeping purposes.
Opting out of text messages does not automatically delete customer records or cancel appointments, contracts, or services.
Third-Party Links
Our website may link to external websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing information.
Children’s Privacy
Our website is intended for people seeking construction services and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us so we can address it.
Changes to This Policy
We may update this Privacy Policy by posting a revised version with an updated effective date. Where required by law, we will provide additional notice or obtain consent before making changes to how we use your information.
Contact Us
For privacy questions or requests, contact:
Case Construction
Mailing Address: PO Box 220, Weedsport NY 13166
Phone: 315-664-4646
Email: office@caseconstruction.net